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Why buy your computer hardware from AIS?

Thank you for considering Apprentice Information Systems for your computer equipment needs. With over fifteen years experience in the courthouse, Apprentice Information Systems understands the needs, the schedules and the budget limitations, which are common to county office work. We are pleased to offer these terms and an explanation of required services common to county government.

Our extended service serves our customers in several ways:

  • FULL RANGE - Our contract covers every aspect of your machines with regard to running the Apprentice Applications and other courthouse software. It includes such intricate issues as interconnection with the state of Arkansas S-T-A-R network, compatibility with both Windows and DOS based assessment tools and integration with specialized graphics programs for sketching and mapping parcels.
  • FULL SERVICE - Our trouble-shooting will not end up in a dispute between a software and hardware person, each claiming the other is at fault. Since we provide both hardware and specialized software support, one call to Apprentice can resolve the problem, whatever the source.
  • FULL WARRANTY - Our contract includes complete on-site services as needed to maintain the healthy operation of your systems. Factory warranties cover the equipment, but do not cover the cost of re-configuring a repaired workstation using or re-installing programs or data, which may be lost because of equipment failure.
  • FULL INTEGRITY - Apprentice service is designed to maintain the integrity of your data. The cost of your equipment is measured in thousands of dollars, but what about the value of many years' worth of records? Our on-site response team takes necessary steps to care for your data, not just your equipment.
  • FULL COVERAGE - While the manufacturer's warranty is from 90 days to one year, (depending on the item at issue), ours covers you on everything for 3 years.

Thank you again for considering us for this equipment, which is critical to efficient and trouble-free operation of your office. Should we be favored with an order, you may rest assured that we have the knowledge and experience to handle every aspect of setting up and maintaining the health of your system.