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Hardware
Why buy your computer hardware from AIS?
Thank
you for considering Apprentice Information Systems for your computer equipment
needs. With over fifteen years experience in the courthouse, Apprentice Information
Systems understands the needs, the schedules and the budget limitations,
which are common to county office work. We are pleased to offer these terms
and an explanation of required services common to county government.
Our extended service serves our customers in several ways:
- FULL RANGE - Our contract covers
every aspect of your machines with regard to running the Apprentice Applications
and other courthouse software. It includes such intricate issues as interconnection
with the state of Arkansas S-T-A-R network, compatibility with both Windows
and DOS based assessment tools and integration with specialized graphics
programs for sketching and mapping parcels.
FULL
SERVICE - Our trouble-shooting will not end up in a dispute between
a software and hardware person, each claiming the other is at fault. Since
we provide both hardware and specialized software support, one call to
Apprentice can resolve the problem, whatever the source.
- FULL WARRANTY - Our contract includes
complete on-site services as needed to maintain the healthy operation of
your systems. Factory warranties cover the equipment, but do not cover the
cost of re-configuring a repaired workstation using or re-installing programs
or data, which may be lost because of equipment failure.
- FULL INTEGRITY - Apprentice service
is designed to maintain the integrity of your data. The cost of your equipment
is measured in thousands of dollars, but what about the value of many years'
worth of records? Our on-site response team takes necessary steps to care
for your data, not just your equipment.
FULL
COVERAGE - While the manufacturer's warranty is from 90 days to
one year, (depending on the item at issue), ours covers you on everything
for 3 years.
Thank you again for considering us for this equipment, which is critical
to efficient and trouble-free operation of your office. Should we be favored
with an order, you may rest assured that we have the knowledge and experience
to handle every aspect of setting up and maintaining the health of your system.
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